Castleview Training
Castleview Training

Working with Trade Unions

This one day course is for:

People who need to get the best from their dealings with Trade Union reps and whose goals are to improve the relationship with Trade Unions. The course is delivered by Richard Masters MBE, a former trade union leader, recognised for his expertise and effectiveness in employee relations.

This course will help you to:

Learn to take a different approach to working relationships with your Trade Union reps. This workshop will open your mind to an alternative approach, which has a proven track record in getting better results for both parties.

Course objectives:

  • A unique insight into and understanding of how Unions work and how Union reps think
  • Developing better relationships with and getting the best out of Trade Unions and their reps
  • Learn how to communicate with union reps in a language that will produce better outcomes, using the Strengths Deployment Inventory®
  • Understanding the influence triggers that union reps respond to when making choices; how to appeal to their preferences; how to win the deals you want and influence others
  • Identifying the key principles of successful influencing and negotiating
  • Recognising why some people are 'difficult' and applying the skills to deal confidently with them; why we see certain people as ‘difficult’, and the significance of our own beliefs


Our pricing is competitive and flexible. We can offer discounts for new business and offer a price based on either the number of delegates or an all inclusive package. We understand your need to stay within budget, so contact us now. You will find our prices realistic and affordable.

Latest News:

Total SDI Certified Facilitator

We now offer all of our courses on-line, bring the classroom to you with Virtual Learning. Contact us for more details!

Richard Masters receiving his MBE from Prince Charles

A milestone day for Castleview Training, as Managing Director Richard Masters receives the MBE, for services to learning, development and employee relations.

Total SDI Certified Facilitator

Castleview Training are proud to announce that we are now Total SDI Certified Facilitators. More...