Castleview Training
Castleview Training

Better employee engagement and employee relations training in Cheshire

This one day course is for:

Every HR Manager and anyone in a Management capacity who needs to get the best from their dealings with their Trade Union reps and whose goals are to improve the relationship, between Management and Trade Unions.

This course will help you to:

Appreciate the need, and develop a strategy for, taking a different approach to building constructive working relationships with your Trade Union reps. In an increasingly hostile climate where traditional approaches to building Management-Union relationships have arguably proven, at best, challenging and frustrating, this workshop will open up your mind to an alternative approach, which has a proven track record in getting better results for both parties.

Course objectives:

  • A unique insight into and understanding of how Unions work and how Union reps think
  • Developing better relationships with and getting the best out of Trade Unions and their reps
  • Working more effectively and constructively with Trade Unions
  • Recognising the key principles and benefits of applying Emotional Intelligence
  • Understanding the influence triggers that people respond to when making choices; how to appeal to their preferences; how to win the deals you want and influence others
  • Identifying the key principles of successful influencing and negotiating; exploring your beliefs and values about what influencing means; developing the confidence to apply a range of skills to achieve successful outcomes
  • Improving your personal effectiveness and impact on others; overcoming negative beliefs; making a powerful first impression; considering your communication style and creating a positive impact
  • Recognising why some people are 'difficult' and applying the skills to deal confidently with them; why we see certain people as ‘difficult’, and the significance of our own beliefs


Our pricing is competitive and flexible. We can offer discounts for new business and offer a price based on either the number of delegates or an all inclusive package. We understand your need to stay within budget, so contact us now. You will find our prices realistic and affordable.

Latest News:

Total SDI Certified Facilitator

Castleview Training are proud to announce that we are now Total SDI Certified Facilitators. More...

Richard Masters receiving his MBE from Prince Charles

A milestone day for Castleview Training, as Managing Director Richard Masters receives the MBE, for services to learning, development and employee relations.