Anyone who writes letters or emails to customers or the public and wants to learn how to get it right, first time. First impressions count and in an age of social media, you will be judged, for all to see, on the quality of your organisational correspondence handling.
Understand the importance and value of your responses and messages to the image of your organisation. You’ll learn what good looks like, from an industry expert, with experience of drafting correspondence for customers, senior executives and Government ministers.
You’ll develop some great tools and techniques and develop a keen interest in the value of grammar, punctuation, together with engaging and interesting writing.
Our pricing is competitive and flexible. We can offer discounts for new business and offer a price based on either the number of delegates or an all inclusive package. We understand your need to stay within budget, so contact us now. You will find our prices realistic and affordable.
Castleview Training are proud to announce that we are now Total SDI Certified Facilitators. More...
A milestone day for Castleview Training, as Managing Director Richard Masters receives the MBE, for services to learning, development and employee relations.