Developing assertiveness and confidence training courses in Cheshire

This one day course is for:

People who want to learn how to be more assertive, less passive and less aggressive when dealing with colleagues, customers and clients

This course will help you to:

Understand why our behaviour can lead to us to not getting what we need or why things can end up in conflict. You’ll learn about the benefits of being assertive and how this can help you to develop more effectively as a person.

You’ll quickly feel the benefits of assertive behaviour, become more effective in the workplace and help the organisation develop better relationships, both with staff and customers.

Course objectives:

  • Understand the difference between assertive, aggressive and passive behaviour
  • Understand the importance of rights and responsibilities
  • Learn how to be assertive in groups and be more confident when getting your views across
  • Identify the different styles of assertion and learn when to use them
  • Understand how to use different communication strategies
  • Identify the right type of questions to get the results you need
  • Make requests assertively and saying 'no' without feeling guilty
  • Receiving and offering feedback assertively

Price:

Our pricing is competitive and flexible. We can offer discounts for new business and offer a price based on either the number of delegates or an all inclusive package. We understand your need to stay within budget, so contact us now. You will find our prices realistic and affordable.

Latest News:

Total SDI Certified Facilitator

Castleview Training are proud to announce that we are now Total SDI Certified Facilitators. More...


Richard Masters receiving his MBE from Prince Charles

A milestone day for Castleview Training, as Managing Director Richard Masters receives the MBE, for services to learning, development and employee relations.


Website by David Craig